Home » Resources


This page contains instructional materials we’ve developed for helping providers improve at contextualizing care. All examples are taken from actual audio recordings made by patients carrying concealed audio recorders into their visits. For a description of the audio recording protocol please see Weiner, SJ, Schwartz A, Sharma G, Binns-Calvey A, Ashley N, Kelly B, Weaver FM. (2015). Patient Collected Audio for Performance Assessment of the Clinical Encounter.  The Joint Commission Journal on Quality and Patient Safety, 42(6):273-278. They are provided under the Creative Commons Attribution-NonCommercial 4.0 International license: you are free to use them for non-commercial purposes, but must provide proper credit to Saul Weiner and this web site.

Upcoming events

  • No upcoming events
AEC v1.0.4